Police and Roadhawk fight fleet insurance fraud

It’s been a long time coming, but finally police are working with fleet van insurers and in-cab camera manufacturers in an attempt to cut down on the crash-for-cash mentality that is constantly increasing van insurance renewal costs.

The bill last year for fraudulent automobile claims was estimated at £410M, over 20% of that coming from commercial drivers.

Now, developments in in-cab camera functionality means the images captured from inside a driver’s cabin can be submitted as evidence in court.

The key is the EIS improvement; electronic image stabilisation has been upgraded so that it can train in on registration plates from further distances, reduction in image vibration and delivering more frames per second, all recorded to a memory card on a continual loop.

The cameras are affected by a change in motion so, should the vehicle in question be involved in an incident, the camera will start a permanent record mode which can later be used to decide who was at fault when it comes to settling insurance claims.

Underwriters back Roadhawk investment

Already, the cameras are proving to be cost effective. Towergate Insurance, a large fleet insurance underwriter, has helped its client-base with the funding of in excess of 7,500 of the in-cab units.

The cost of £200-£300 pound each, discountable for bulk purchase and installation, has already saved the van insurance underwriters between £0.5M-£0.75M, therefore proving its return on investment rapidly.

With the discounted rate for the unit, the camera only costs as much as many fleet van insurance clients set their excess levels to, so the units literally sell themselves as a viable commercial investment.

Claimants can no longer hide behind lack of evidence clause

A sizeable chunk of Towergate’s savings have come from pay-outs that they haven’t had to make that they would have in the past. Many a time the settlement has been 50/50, no matter which driver has been at fault due to a road traffic accident, but the Roadhawk and Novus camera models provide that missing information, apportioning blame one way or the other.

Safer roads, all around

Not only does the installation of these cameras encourage your own van drivers’ to adopt a more sensible attitude whilst using the company’s vehicle, but offers the facility to report other wayward drivers, which is where the police have a vested interest.

With its distance number plate capturing ability, it can snap details of an eratic driver who has been lucky this time, but by using this evidence to reprimand them may make them consider the cost of further license points and increased insurance renewal fees in the future.

The possibility of safer roads and a return to cheap van insurance is being harnessed by all sectors within the vehicle insurance industry.

Large insurance companies, other ‘electronic eye‘ manufacturers and larger companies who own sizeable fleets all look at this as the way forward to reduce fleet insurance costs.

Good news for van drivers everywhere and the UK economy, as a whole.

Is loyalty always repaid by your van insurer

Despite the multitiude of insurance comparison websites, many people still stick with their existing van insurer purely for the convenience of getting the job done.

Is this relying upon a false sense of security, ignoring a job because the broker offer an easy way out or do van insurance providers look after you because you are a valued customer?

It is so easy to just not reply to a letter or an e-mail that states ‘if you wish to renew your policy, you need do nothing’ in order to continue a repeat van insurance policy.

It is a good marketing technique adopted by the firms as it really is a job you could do without taken care of. But are you throwing money down the drain?

Compare van insurance policies

Money-lenders, insurance brokers and cheap flight websites all know the value of taking the hassle out of allowing a potential customer to use their facilities.

The average consumer trusts them when they state ‘we compare the best polices/deals’ – whether they do or don’t, the customer is happy just to click a few buttons and know that they have probably saved money – and, to be fair, in most cases they have.

But it’s the ease of use facility that is the real winner.

Some insurers are flexible.

It is not always the case but if you have been with an insurance provider for some time and you do manage to source a cheap van insurance quote that blows your existing cover price out of the water, they will concede a percentage of your premium to price-match and keep your business.

Any automobile cover is slightly different to other forms of insurance. Drivers cherish their no claims bonus, as much as a point of pride as the money-saving that goes with it.

On the flip side, a new van insurance provider may offer an introductory discount that equals the discount inherent for being a safe driver with your existing provider. In that situation, if you’ve never had to use your provider for a claim, you can face a quandary – then it really is looking at the basics of the new van insurance that offer the closest protection for your business.

Get into the habit of shopping regularly

In a strange way, your existing provider, if you are using a small broker, may thank you for going into the market place for them.

You have literally taken the onus of marketing off their shoulders so you may find they reciprocate by ensuring you get the best deal. Not only that, if the broker has it on their records that you test the market, they will think twice about upping your renewal unnecessarily next time around.

The bottom line is protecting your own bottom line but staying covered – you should never sacrifice your safety or financial security for the sake of saving a fiver here and there.

But comparison sites have risen to prominence for a reason – they do a job and van insurance providers who submit their site to these engines know that they have to be competitive and comprehensive to gain new business from the facility – you have nothing to lose.

Domestic drivers muscle in on lease-hire

Traditionally, lease hire of vehicles has been the domain of the commercial sector. With urgent jobs and no vehicle of their own, companies rely on quality vans being available to transport their product to manufacturing line-sides up and down the UK.

According to Volvo, however, the tide is changing. The domestic market is seeing lease hire as the way forward as the threat of a double-dip recession just will not go away.

The figures released by Volvo are not insignificant, either. Sales in the domestic lease-hire sector have increased by more than 65% in a little over twelve months, representing more than a quarter of all of the Swedish manufacturer’s contract hire sales on UK shores.

Volvo tailored prices to UK economy

Volvo have seen early what the UK market needs, both in domestic sales and commercial, be it for the sole trader or larger concerns.

Their competitively priced lease-hire prices are of especial interest for UK businesses running fleets of vehicles and the incremental effect they are noticing impact their annual profits due to soaring van insurance policies. Utilising contract-hire for vehicles on an ad hoc basis means that they are now able to tailor monthly motor costs into their bottom line; as many businesses are still hanging on, the ability to pay month to month is seen as a proactive step, rather than a reactive one.

It may only be short-term, but staving off the financial commitment of investment in your fleet is an absolute imperative as businesses struggle for survival in our Con-Dem nation.

Vehicle maintenance the providence of the owner

Many of the insurance policies taken out with a lease-hire specialist will cover for natural wear and tear, but personal cover, and other critical aspects, may not essentially be a part of your cover. Those are details specific to the provider.

One thing hiring your commercial vehicle does do for your balance sheet, however, is wipe off the ‘depreciation’ amount from your company’s asset sheet, making the business appear more attractive to external stakeholders, such as private investors and your bank over-draught provider.

There are further benefits, but also pitfalls, especially when being beholden to the van insurance policy that the distribution outlet is offering. More on that in the conclusion of this article, here: Domestic drivers muscle in on lease hire, too

Domestic drivers muscle in on lease hire, too

As we continue looking into the change in tide of the outlook of UK drivers into the way they fund their vehicles, here is part two of the evidence Volvo have presented the market with recently, in effect mirroring Renault’s long-term market expectations for UK drivers.

Commercial costs, the economic uncertainty we cannot shake, rising van insurance policies and now, domestic drivers looking to vehicle hire as a sensible way of keeping their outgoings down mean large shifts in the vehicle lease-hire market-place.

Long-term vehicle efficiency included

Vehicle hire companies want to retain your business, once they have it, even if you are a month-on-month customer. It is regular cash for them, and they don’t have to wait 90 days, as with some of the longer-term business transactions they enter into, making them more solvent.

Part of the philosophy behind keeping you as a customer is to always offer you the best product, i.e., the latest and most fuel-efficient models on the market.

Therefore, whatever outgoings you may see as slightly expensive in the long-term may not be as detrimental to your business, if improved efficiency and cost effectiveness is filtered into the equation.

Renault and Volvo on the same page

What Volvo’s figures tell them will only echo what Renault have been saying with the launch of the Kangoo ZE electric van.

The French company have categorically stated a belief that 10% of all cars on UK roads will be electric-powered within five years. To tailor that market-drive, their sales package comes, not only with a cheap price to buy the van outright from new, but also they have initiated distribution outlets for those businesses or individuals looking to hire vans in the sight of the economic downturn – a change in business strategy that many would have thought uneconomical in years gone buy.

Although van hire will not suit all businesses, for those with an eye on the bottom line, it may be a life-saving option

What we will say is be very careful when you hire your commercial vehicle that the van insurance they provide as standard suits your business.

Their are moves afoot to standardise what is and isn’t a basic component across the van insurance industry, leaving up to the van insurance broker what they offer as an ancillary product.

If vehicle hire is right for your business, do not let it become a constraint by not covering all of your bases.

We’re sure, with the likes of Renault and Volvo, that will not be the case, but do not take it for granted and do check out the cover provided before you take to the roads.

Van drivers – avoid temptation and drink driving

Don’t do a favour for friends and family this Christmas by transporting their large presents or browning conifers once the festivities are over. The likelihood is, you van insurance policy, or your works fleet van insurance, will not cover you for such errands. No matter how many pints you’re bribed with, you could lose more than a clean license.

Transporting personal effects may not be covered

If your van belongs to a fair-sized operation, then it’s likely they have taken out a fleet van insurance policy. As such, they’ll be looking to shave as much of the bill, in these cash-strapped times, as possible. If it’s in the basic policy or a legal requirement, then they’ll be covered, anything else, well…

…if they’ve cut back on some of the ancillary products, deemed not necessary to carry out the company’s day-to-day activity, they most probably have not included them in the fleet van policy.

Using your van to ferry your personal belongings, whether it be to the car boot, taking the rubbish to the skip (such as that used Christmas tree) or nipping large presents for strangers in a pub or fetching your sister-in-law’s inebriated husband from the office do, all of the above fall into that category.

Whether you’re feeling in a giving mood or not, especially with the increased police presence on the road at this time of year, you run a real risk of flouting your employer’s van insurance policy.

Don’t drink and drive

Of course, no Christmas post would be complete without the traditional warning, almost as traditional as penguins on Christmas cards – no, I swear, thousands of Christmas cards have penguins on; go on, count yours and see how many do. WTF have penguins go to do with Christ? Where there some in the desert when he was born in the manger in Bethlehem? Sheep, pigs or calves, yes – but penguins – and some with polar bears! The world’s gone mad…

Anyway – the message is simple – it’s Christmas, booze builds up in your system and takes its time to filter out. If you must drive your van between the bank holidays this Christmas, make sure you’ve got a clear head and even cleaner blood stream before you hit the road.

If you’re working for yourself, being caught will not only wallop up your van insurance when you get your license back, but more importantly could jeopardise your liveihood in the interim.

It’s not worth the risk.

Van drivers – beware temptation this Christmas

Just a couple of very short posts in the spirit of Christmas, today, as the wife keeps telling me to “…turn that bloody computer off!” – well, that’s the toned down version, anyway.

But this reminder couldn’t wait – if it saves just one person from a few points or a fine, or an increase in their van insurance policy when it comes around to renewing it, then that’s job done, for me.

Beware this Christmas of doing favours for family and friends in your work’s van.

Depending upon the type of van fleet insurance your employer has opted for, you may well not be covered for a multitude of extra-curricular activity.

The not-so softly, softly approach

You know what it’s like when you’ve broke up for Christmas early and you’re in the local having a few beers after (hopefully) pulling your van onto the drive and putting the keys in the fruit bowl until the new year.

You’re stood there minding your own, just eyeing up that froth as your Guinness and Tia Maria settles (c’mon, it’s Christmas), and you get a tug on your elbow.

It’s either the scruffy fella from the local estate or some well-to-do business chap with a shiny red nose – neither of whom give you the time of day at any other time of year – and you know the question before the first slurred syllable leaves their whiskey-glazed lips: “Yow’ve gorra van, air ya, chap?”

Or, translated from Black Country into Queen’s English: “I say, young man; am I correct in thinking you’re in the van-driving profession, old bean?”

Your gut reaction is to tell them where to shove their request, but the festive spirit has taken hold and you’d feel horrid if you refused.  If nothing else, this little post gives you an irrefutable excuse to say no.

It is your holiday, too. You can look them in the eye, quite convincingly, and tell them that you’re just not allowed to do so, as you’re not covered by your work’s van insurance policy. Whether you are or not, you can get on with you stout and liqueur in peace and enjoy the Christmas break.

Alternatively, you can just say you’re going to have a few bevvies – that may be more plausible, but you know what people are like; because you’ve not sacrificed your day for them, you’re so selfish – they may not even speak to you again ’til next year! If you are going to have a bevvy or two, make sure the keys stay in the house, to avoid the temptation, no matter how cold the forecast reckons it’s going to be.

Explanations as to why you may not be covered in the follow-up article.

SAAB – a way back in?

…from: Warranty woe doing SAAB owners’ Swede

Although Vauxhall are GM’s ‘front of house’ in the eyes of the UK auto market, they have never had tie-ins with SAAB UK. As of yet, the Vauxhall directorship have had no word from GM that they are to step in as the parent company in America have done.

What a coup that would be to raise Vauxhall’s profile, having a dream range next to their own car and van brands for sale.

Whether it is cars or vans, Vauxhall have little success in achieving ‘prestige’ status – if they could negotiate with SAAB UK, if GM permit them to, they have the perfect business model.  GM designers and engineers have dealt with many models from concept; Vauxhall have plenty of UK outlets and the back-up of service centres across the UK that could solidify SAAB warranties and current car and van insurance policies.

What a trick they’d be missing if they didn’t take this bull by the horns and wrestle it until it mooed into submission.

Motor regulatory body’s no comment status

Motor Codes, a point of reference and self-regulated body of good standing within the automotive sector, can offer no specific advise to drivers without warranties, and subsequently questionable insurance cover, on the subject at this moment in time.

This is primarily due to the premature stage and uncommon circumstances. Although SAAB is a recognised brand across several niches, its auto section is further divided into individual profit- (or loss-) making arms, each in different stages of going to the wall, to coin a slang phrase.

Motor Codes’ advice is simply contact the dealer to discuss your warranty and, if they have answers they’ll tell you; if not, you can either go get your vehicle repaired and foot the bill or hold out until more information becomes available.

What is certain is that, for anyone who owns SAAB whilst the company face these challenges, could be crippled by car or van insurance renewal policies.

With no approved dealerships or spare parts traders, companies in a position to provide the necessary components and labour will not be governed by any set ‘price list’. The knock on effect is that your new domestic or commercial vehicle quote will reflect the difficulty insurers expect you, or indeed them, to find when looking to source qualified mechanics to assess or repair these top-of-the-range cars.

There may even be a caveat that states they will undertake certain repairs but if the failure is unable to be corrected, all claims are null and void.

There are attempts to regain control of all or some of the different trading names of this enigmatic company. Vehicles of this quality still command a high price in the right market conditions.

Could we lose the makers of the 900i or 9000i forever? Surely not – there has to be some justice in this crazy world!

Whatever the outcome, I’d go check your car or van insurance policy or warranty, get in touch with your dealer and have them advise you every step of the way. You may not need it now, but to have the right cover when you need it could be invaluable

Warranty woe doing SAAB owners’ Swede

As time is called on SAAB UK, for those who have taken out extended warranties, or just taken out a new car or van insurance policy, it looks as though they’ll have to dig deep again if their elitist car, SUV or van suffers mechanical breakdown.

Not only have the 58 dealerships in the UK, 20 bespoke SAAB outlets and 38 SAAB incorporated with other showroom brands, been left with no further instruction, should they be approached by its top-earning customer base on directions for having their automobiles serviced under warranty, no one body is taking responsibility, here in the UK. The thought of SAAB UK going into administration is bad enough, but with the main arm of SAAB Auto in Sweden contending with its own filing for bankruptcy, there is little hope of immediate rectification for this issue.

Vauxhall can throw no lifebuoy

The US are in a similar position, but it is only drivers who have purchased their SAABs in the last two years in The States who find themselves in the same stark predicament as those drivers in the UK.

Although the UK is the largest EU market for the manufacturer outside of its home country, it has never entered into an agreement as it did with General Motors (GM) in the US. Prior to Jan 1st 2010, GM were the owners of SAAB and have raised the bar of customer service in light of occurences in Sweden by confirming that, even though they no longer are beholden to any warranty since they parted company, they will honour any warranty agreements if the car or van was bought in 2009, or beforehand, whilst GM retained ownership.

SAAB USA, although still in business, are washing their hands of paying any bills for these warranties undertaken by GM and can offer no news yet to the drivers who’ve bought their cars in good faith direct from them or other US SAAB dealerships in the last two years.

In a round about way, this presents UK Vauxhall with a unique opportunity, but are they in a position to accept, or fund, that challenge against the backdrop of an economic downturn forecasting reduced vehicle sales for 2012?

Likewise, will you, as a SAAB car or commercial owner, be able to foot the bill for the almost certain meteoric rise in your next car or van insurance policy?

All in the next article – SAAB, a way back in?

Combatting frost jacking this winter

Tracker, vehicle recovery specialists who work closely with the metropolitan police, report that 84% of stolen vehicles are taken using keys left in the ignition; never is the temptation greater to do so than at this time of year. With vehicles being left on the drive to warm through or de-ice the windows, opportunist thieves are on the lookout for just this practise. They are aware of popular makes and models and may already have a buyer in the wings before you have chance to raise the alarm.

Stuart Chapman, their Police relations manager, is quick to point out that many van insurance firms will not pay out if you are proved to be negligent, demonstrating this little duty of care. Not only could that aspect have a damning effect, but also you are liable for prosecution for leaving a car unattended with the engine running.

If this is a practise you cannot get out of the habit of doing, then Chapman recommends fitting a vehicle tracker. It may not grant you indemnity from prosecution but you stand a much greater prospect of retrieving your van once it has been stolen, at least avoiding you the cost of a replacement.  With its hidden transmitter, the thief may not even know you ahave a lock on him.

In a recent statement, he reminded us, “Fitting a Tracker unit could significantly increase the chance of a stolen car being recovered, however…
“…it may take a few minutes more, but a few simple security precautions can save a lot of heartache and expense if your car is stolen.”

In the likely event that your tools are missing, sadly, it is doubtful that your van insurance policy will cover you for those being replaced if your car is frost jacked, due to your lack of duty of care.

The other tool, and perhaps more likely to deter the opportunist thief, is an immobiliser which can only be disabled by optical recognition. The advanced version of this tool, quite new to the market but which seriously helps you attain cheap van insurance by fitting it due to the increased protection against theft, means you can leave the cab but, unless the system verifies that it is you driving by your ocular fingerprint, will remain engaged until your return.

So, remember, frost jacking is prevalent when attempts to stave off Jack Frost’s overnight legacy lead to vehicle theft. Either don’t do it or protect you, your livelihood and your no claims bonus by preparing for it.

Don’t let your drive be a shop window when Jack Frost calls

We have posted many warnings about the perils of winter driving over the last few weeks as we anticipate the return of seasonal plunges in temperature and associated weather conditions. Time to check those warranties, breakdown covers and van insurance policies before you shut up shop for Christmas and pray that we’re not hit as hard as last year.

Someone up there must be listening – we’ve just had the shortest day and, by midnight last night, I was sitting with only a pair of shorts and a t-shirt on, looking for something cool to drink rather than the hot-chocolate I tend to start supping around bedtime come the end of November. Unseasonal? I wouldn’t fancy being Santa in a couple of nights time underneath all of that red suede and fur and his large white beard – I’ll leave him an Oasis out on Saturday rather than his usual hot toddy, methinks!

Okay – yes it’s warm for the time of year, but that will pass. We’ll soon be seeing ice and snow on our way to work as we head into 2012 and this unseasonal clemency will have been forgotten.

As well as the dangers to one’s self of driving in such conditions, as we have gone to great pains to point out here on www.cheapvaninsurance.co.uk, there are otherwise vulnerabilities that we expose whilst the van is stationary.  As roads freeze in the early hours we turn the heater on ‘for five’ before we get into the van and head off to site or onto the run in minus temperatures.

Many a time as I’ve walked to fetch the newspaper of a morning, crunching through thick frost or several inches of snow as it was last year, I have been engulfed by fumes from a driverless car or van as the (absent) driver leaves the engine ticking over to either warm the cab or clear the ice from the windscreen before embarking on his or her journey to work.

However, this practise could seriously impact your business if an opportunist thief made away with your van under such conditions. Not only are you leaving yourself liable to public prosecution but you are negating your van insurance policy, both for its return and replacement of tools you may keep within.

Coming next, ways to prevent ‘frost jacking’ in the run up to winter and how and why it will affect your livelihood if the worst were to happen before Christmas.

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