Domestic drivers muscle in on lease hire, too

As we continue looking into the change in tide of the outlook of UK drivers into the way they fund their vehicles, here is part two of the evidence Volvo have presented the market with recently, in effect mirroring Renault’s long-term market expectations for UK drivers.

Commercial costs, the economic uncertainty we cannot shake, rising van insurance policies and now, domestic drivers looking to vehicle hire as a sensible way of keeping their outgoings down mean large shifts in the vehicle lease-hire market-place.

Long-term vehicle efficiency included

Vehicle hire companies want to retain your business, once they have it, even if you are a month-on-month customer. It is regular cash for them, and they don’t have to wait 90 days, as with some of the longer-term business transactions they enter into, making them more solvent.

Part of the philosophy behind keeping you as a customer is to always offer you the best product, i.e., the latest and most fuel-efficient models on the market.

Therefore, whatever outgoings you may see as slightly expensive in the long-term may not be as detrimental to your business, if improved efficiency and cost effectiveness is filtered into the equation.

Renault and Volvo on the same page

What Volvo’s figures tell them will only echo what Renault have been saying with the launch of the Kangoo ZE electric van.

The French company have categorically stated a belief that 10% of all cars on UK roads will be electric-powered within five years. To tailor that market-drive, their sales package comes, not only with a cheap price to buy the van outright from new, but also they have initiated distribution outlets for those businesses or individuals looking to hire vans in the sight of the economic downturn – a change in business strategy that many would have thought uneconomical in years gone buy.

Although van hire will not suit all businesses, for those with an eye on the bottom line, it may be a life-saving option

What we will say is be very careful when you hire your commercial vehicle that the van insurance they provide as standard suits your business.

Their are moves afoot to standardise what is and isn’t a basic component across the van insurance industry, leaving up to the van insurance broker what they offer as an ancillary product.

If vehicle hire is right for your business, do not let it become a constraint by not covering all of your bases.

We’re sure, with the likes of Renault and Volvo, that will not be the case, but do not take it for granted and do check out the cover provided before you take to the roads.

Van drivers – avoid temptation and drink driving

Don’t do a favour for friends and family this Christmas by transporting their large presents or browning conifers once the festivities are over. The likelihood is, you van insurance policy, or your works fleet van insurance, will not cover you for such errands. No matter how many pints you’re bribed with, you could lose more than a clean license.

Transporting personal effects may not be covered

If your van belongs to a fair-sized operation, then it’s likely they have taken out a fleet van insurance policy. As such, they’ll be looking to shave as much of the bill, in these cash-strapped times, as possible. If it’s in the basic policy or a legal requirement, then they’ll be covered, anything else, well…

…if they’ve cut back on some of the ancillary products, deemed not necessary to carry out the company’s day-to-day activity, they most probably have not included them in the fleet van policy.

Using your van to ferry your personal belongings, whether it be to the car boot, taking the rubbish to the skip (such as that used Christmas tree) or nipping large presents for strangers in a pub or fetching your sister-in-law’s inebriated husband from the office do, all of the above fall into that category.

Whether you’re feeling in a giving mood or not, especially with the increased police presence on the road at this time of year, you run a real risk of flouting your employer’s van insurance policy.

Don’t drink and drive

Of course, no Christmas post would be complete without the traditional warning, almost as traditional as penguins on Christmas cards – no, I swear, thousands of Christmas cards have penguins on; go on, count yours and see how many do. WTF have penguins go to do with Christ? Where there some in the desert when he was born in the manger in Bethlehem? Sheep, pigs or calves, yes – but penguins – and some with polar bears! The world’s gone mad…

Anyway – the message is simple – it’s Christmas, booze builds up in your system and takes its time to filter out. If you must drive your van between the bank holidays this Christmas, make sure you’ve got a clear head and even cleaner blood stream before you hit the road.

If you’re working for yourself, being caught will not only wallop up your van insurance when you get your license back, but more importantly could jeopardise your liveihood in the interim.

It’s not worth the risk.

Van drivers – beware temptation this Christmas

Just a couple of very short posts in the spirit of Christmas, today, as the wife keeps telling me to “…turn that bloody computer off!” – well, that’s the toned down version, anyway.

But this reminder couldn’t wait – if it saves just one person from a few points or a fine, or an increase in their van insurance policy when it comes around to renewing it, then that’s job done, for me.

Beware this Christmas of doing favours for family and friends in your work’s van.

Depending upon the type of van fleet insurance your employer has opted for, you may well not be covered for a multitude of extra-curricular activity.

The not-so softly, softly approach

You know what it’s like when you’ve broke up for Christmas early and you’re in the local having a few beers after (hopefully) pulling your van onto the drive and putting the keys in the fruit bowl until the new year.

You’re stood there minding your own, just eyeing up that froth as your Guinness and Tia Maria settles (c’mon, it’s Christmas), and you get a tug on your elbow.

It’s either the scruffy fella from the local estate or some well-to-do business chap with a shiny red nose – neither of whom give you the time of day at any other time of year – and you know the question before the first slurred syllable leaves their whiskey-glazed lips: “Yow’ve gorra van, air ya, chap?”

Or, translated from Black Country into Queen’s English: “I say, young man; am I correct in thinking you’re in the van-driving profession, old bean?”

Your gut reaction is to tell them where to shove their request, but the festive spirit has taken hold and you’d feel horrid if you refused.  If nothing else, this little post gives you an irrefutable excuse to say no.

It is your holiday, too. You can look them in the eye, quite convincingly, and tell them that you’re just not allowed to do so, as you’re not covered by your work’s van insurance policy. Whether you are or not, you can get on with you stout and liqueur in peace and enjoy the Christmas break.

Alternatively, you can just say you’re going to have a few bevvies – that may be more plausible, but you know what people are like; because you’ve not sacrificed your day for them, you’re so selfish – they may not even speak to you again ’til next year! If you are going to have a bevvy or two, make sure the keys stay in the house, to avoid the temptation, no matter how cold the forecast reckons it’s going to be.

Explanations as to why you may not be covered in the follow-up article.

SAAB – a way back in?

…from: Warranty woe doing SAAB owners’ Swede

Although Vauxhall are GM’s ‘front of house’ in the eyes of the UK auto market, they have never had tie-ins with SAAB UK. As of yet, the Vauxhall directorship have had no word from GM that they are to step in as the parent company in America have done.

What a coup that would be to raise Vauxhall’s profile, having a dream range next to their own car and van brands for sale.

Whether it is cars or vans, Vauxhall have little success in achieving ‘prestige’ status – if they could negotiate with SAAB UK, if GM permit them to, they have the perfect business model.  GM designers and engineers have dealt with many models from concept; Vauxhall have plenty of UK outlets and the back-up of service centres across the UK that could solidify SAAB warranties and current car and van insurance policies.

What a trick they’d be missing if they didn’t take this bull by the horns and wrestle it until it mooed into submission.

Motor regulatory body’s no comment status

Motor Codes, a point of reference and self-regulated body of good standing within the automotive sector, can offer no specific advise to drivers without warranties, and subsequently questionable insurance cover, on the subject at this moment in time.

This is primarily due to the premature stage and uncommon circumstances. Although SAAB is a recognised brand across several niches, its auto section is further divided into individual profit- (or loss-) making arms, each in different stages of going to the wall, to coin a slang phrase.

Motor Codes’ advice is simply contact the dealer to discuss your warranty and, if they have answers they’ll tell you; if not, you can either go get your vehicle repaired and foot the bill or hold out until more information becomes available.

What is certain is that, for anyone who owns SAAB whilst the company face these challenges, could be crippled by car or van insurance renewal policies.

With no approved dealerships or spare parts traders, companies in a position to provide the necessary components and labour will not be governed by any set ‘price list’. The knock on effect is that your new domestic or commercial vehicle quote will reflect the difficulty insurers expect you, or indeed them, to find when looking to source qualified mechanics to assess or repair these top-of-the-range cars.

There may even be a caveat that states they will undertake certain repairs but if the failure is unable to be corrected, all claims are null and void.

There are attempts to regain control of all or some of the different trading names of this enigmatic company. Vehicles of this quality still command a high price in the right market conditions.

Could we lose the makers of the 900i or 9000i forever? Surely not – there has to be some justice in this crazy world!

Whatever the outcome, I’d go check your car or van insurance policy or warranty, get in touch with your dealer and have them advise you every step of the way. You may not need it now, but to have the right cover when you need it could be invaluable

Warranty woe doing SAAB owners’ Swede

As time is called on SAAB UK, for those who have taken out extended warranties, or just taken out a new car or van insurance policy, it looks as though they’ll have to dig deep again if their elitist car, SUV or van suffers mechanical breakdown.

Not only have the 58 dealerships in the UK, 20 bespoke SAAB outlets and 38 SAAB incorporated with other showroom brands, been left with no further instruction, should they be approached by its top-earning customer base on directions for having their automobiles serviced under warranty, no one body is taking responsibility, here in the UK. The thought of SAAB UK going into administration is bad enough, but with the main arm of SAAB Auto in Sweden contending with its own filing for bankruptcy, there is little hope of immediate rectification for this issue.

Vauxhall can throw no lifebuoy

The US are in a similar position, but it is only drivers who have purchased their SAABs in the last two years in The States who find themselves in the same stark predicament as those drivers in the UK.

Although the UK is the largest EU market for the manufacturer outside of its home country, it has never entered into an agreement as it did with General Motors (GM) in the US. Prior to Jan 1st 2010, GM were the owners of SAAB and have raised the bar of customer service in light of occurences in Sweden by confirming that, even though they no longer are beholden to any warranty since they parted company, they will honour any warranty agreements if the car or van was bought in 2009, or beforehand, whilst GM retained ownership.

SAAB USA, although still in business, are washing their hands of paying any bills for these warranties undertaken by GM and can offer no news yet to the drivers who’ve bought their cars in good faith direct from them or other US SAAB dealerships in the last two years.

In a round about way, this presents UK Vauxhall with a unique opportunity, but are they in a position to accept, or fund, that challenge against the backdrop of an economic downturn forecasting reduced vehicle sales for 2012?

Likewise, will you, as a SAAB car or commercial owner, be able to foot the bill for the almost certain meteoric rise in your next car or van insurance policy?

All in the next article – SAAB, a way back in?

Combatting frost jacking this winter

Tracker, vehicle recovery specialists who work closely with the metropolitan police, report that 84% of stolen vehicles are taken using keys left in the ignition; never is the temptation greater to do so than at this time of year. With vehicles being left on the drive to warm through or de-ice the windows, opportunist thieves are on the lookout for just this practise. They are aware of popular makes and models and may already have a buyer in the wings before you have chance to raise the alarm.

Stuart Chapman, their Police relations manager, is quick to point out that many van insurance firms will not pay out if you are proved to be negligent, demonstrating this little duty of care. Not only could that aspect have a damning effect, but also you are liable for prosecution for leaving a car unattended with the engine running.

If this is a practise you cannot get out of the habit of doing, then Chapman recommends fitting a vehicle tracker. It may not grant you indemnity from prosecution but you stand a much greater prospect of retrieving your van once it has been stolen, at least avoiding you the cost of a replacement.  With its hidden transmitter, the thief may not even know you ahave a lock on him.

In a recent statement, he reminded us, “Fitting a Tracker unit could significantly increase the chance of a stolen car being recovered, however…
“…it may take a few minutes more, but a few simple security precautions can save a lot of heartache and expense if your car is stolen.”

In the likely event that your tools are missing, sadly, it is doubtful that your van insurance policy will cover you for those being replaced if your car is frost jacked, due to your lack of duty of care.

The other tool, and perhaps more likely to deter the opportunist thief, is an immobiliser which can only be disabled by optical recognition. The advanced version of this tool, quite new to the market but which seriously helps you attain cheap van insurance by fitting it due to the increased protection against theft, means you can leave the cab but, unless the system verifies that it is you driving by your ocular fingerprint, will remain engaged until your return.

So, remember, frost jacking is prevalent when attempts to stave off Jack Frost’s overnight legacy lead to vehicle theft. Either don’t do it or protect you, your livelihood and your no claims bonus by preparing for it.

Don’t let your drive be a shop window when Jack Frost calls

We have posted many warnings about the perils of winter driving over the last few weeks as we anticipate the return of seasonal plunges in temperature and associated weather conditions. Time to check those warranties, breakdown covers and van insurance policies before you shut up shop for Christmas and pray that we’re not hit as hard as last year.

Someone up there must be listening – we’ve just had the shortest day and, by midnight last night, I was sitting with only a pair of shorts and a t-shirt on, looking for something cool to drink rather than the hot-chocolate I tend to start supping around bedtime come the end of November. Unseasonal? I wouldn’t fancy being Santa in a couple of nights time underneath all of that red suede and fur and his large white beard – I’ll leave him an Oasis out on Saturday rather than his usual hot toddy, methinks!

Okay – yes it’s warm for the time of year, but that will pass. We’ll soon be seeing ice and snow on our way to work as we head into 2012 and this unseasonal clemency will have been forgotten.

As well as the dangers to one’s self of driving in such conditions, as we have gone to great pains to point out here on www.cheapvaninsurance.co.uk, there are otherwise vulnerabilities that we expose whilst the van is stationary.  As roads freeze in the early hours we turn the heater on ‘for five’ before we get into the van and head off to site or onto the run in minus temperatures.

Many a time as I’ve walked to fetch the newspaper of a morning, crunching through thick frost or several inches of snow as it was last year, I have been engulfed by fumes from a driverless car or van as the (absent) driver leaves the engine ticking over to either warm the cab or clear the ice from the windscreen before embarking on his or her journey to work.

However, this practise could seriously impact your business if an opportunist thief made away with your van under such conditions. Not only are you leaving yourself liable to public prosecution but you are negating your van insurance policy, both for its return and replacement of tools you may keep within.

Coming next, ways to prevent ‘frost jacking’ in the run up to winter and how and why it will affect your livelihood if the worst were to happen before Christmas.

Different approaches to fighting the downturn

Going back almost one year and the vehicle rental sector looked even bleaker than it does now. Many names disappeared from the market, either through mergers, being under the administration of loss adjusters or being wrapped up altogether.

The big fear for the industry now is that, as uncertainty about the economy continues, many large car and light vehicle rental companies are trying to buy their share of the market by leasing on a daily basis at ‘crazy prices’. Good news for the end user but sending shivers through the competition who, after suffering four years of trying every trick in the book to keep their heads above water, are having to consider profit first; this period will have probably included foregoing profit for market share at some point, in one form or another, by all of the big players but creditors will only invest for so long before wanting to see return for their dollars.

The British Vehicle Rental and Leasing Association’s chief exec John Lewis called 2010 tumultuous as it drew to a close, which was bore out by the lengths some vehicle rental organisations went through this year just to stay in business, going into 2012.

It is interesting to see how diverse the companies at the forefront of the industry have been with their strategies to survive the economic downturn of recent years.

Northgate, for example, has lost 8,000 of its 60,000 UK fleet; of the remaining 52,000 they have managed to keep 90% of those on the road, showing excellent utilisation of their rolling stock. Bob Mackenzie, Northgate chairman, confirmed they would continue with the same approach rather than try to compete at the crazy prizes on the cards for next year, citing ” hire rate improvement, efficient fleet management, further cost reductions and cash generation,” was their mid-term goal.

Hertz are wary of a price war, too, but in the same breath anticipate if they set their rate too high, other rental firms who have greater depth in the UK will take advantage. Their annual report acknowledged that, with a decreased market, their competition may well bring prices down to secure volume. Hertz, however, have worked hard on their brand recognition – priceless in such lean times.

Conversely, Enterprise Rent-a-car has increased its fleet size in the last 18 months by 25%. The privately owned company now haves a fleet of 50k+ vehicles, of which 16% are vans and has seen its recent investment justified by a 50% growth in its UK airport business over the past 12 months. Their business rental director, Rob Ingram, stands by their mission to be the best value provider, offering “the best possible service at the most competitive price.”

Perhaps taking in an overview of these strategies will help allay Leasedrive‘s Roddy Graham’s fears for 2012 that not all battles will be fought on price alone. We will wait and see.

There is some good news for industry; the BVRLA announce red tape reductions will help unnecessary hassle when it comes to commercial vehicle insurance and the need for drivers to provide proof when hiring a van; details of this move and more paperwork reduction to follow.

Is price setting a possibility in the vehicle rental sector?

Falling new vehicle sales in the UK market could have major repercussions for the rental sector in 2012 when it comes to leasing cars and light commercial vehicles, we discussed yesterday. On the surface, lower prices for car and van hire look too good to be true, but with prices so low, are you sacrificing essential cover or being stung for ancillary insurance that you do take out with the rental firms?

Following on from yesterday’s article delving into what may or may not be covered, today we look at how several of the top brass in the car and small van hire sector are interpreting the signs. Whilst everyone acknowledges that there’s a problem with rates for vehicle hire being too low, the impression as an outsider looking in is that there’s a lot of finger-pointing to apportion blame elsewhere rather than take the bull by the horns and actually do something about it.  It appears no one wants to put themselves in a position to be shot at and draw the fire from those who may be the ones to pick up the gun and shoot it themselves.

Roddy Graham, from his vantage position as commercial director of Leasedrive group, believes that the bigger players in the market will continue to look for opportunities to increase their market share next year, foregoing the chance to raise the overall market price by doing so.

There are several factors affecting this judgement, elements of which are reflected across the industry.

Graham is disappointed that, on the back of vehicle manufacturers offloading unsold units at heavily discounted rates to the rental sector, those in the position to buy in that volume see the bulk acquisition as an opportunity to reduce the price to the end user, rather than make more profit.

In addition, he reveals frustration that the market is not moving as one to “collectively raise rates to more sensible levels” and that, if this process continues it will not be long “before one of the major names cries wolf as profits become significantly impacted.”

What Graham may not have full visibility to, or even willing to comprehend, is that every company within a niche has different targets, structures and cost bases. If you buy bulk at the lowest rate, your profit comes from volume. If you sell on the quality of your brand name, that dictates the price, not the cost of the product. Surely simple business economics?

What is more of a concern for the van driver next year, if the statement is to be taken at face value, is the implication that a whole market price could be set if it wasn’t for the fear factor alone that there may be one consortium member who would jump ship and spoil the party for everyone else.  This could alert the OFT; as well as investigating the recent rises in domestic and commercial vehicle insurance, they may suddenly have a blip appear on their radar from the vehicle rental sector when they weren’t even aware there was a ship on the horizon.

More views from the industry leaders in the next article.

Falling sales may lead to rental reductions

The domestic market for UK vehicles sales has had a knock-on effect to the rental sector, prompting fears that the economic downturn may yet see rental companies operating at costs in 2012 that will seriously jeopardise their future. On the surface, this appears good news for companies that lease their field sales cars and small delivery vans in the LCV category, but, when you dig deep into the consequences long-term, is it really?

For starters, if the price of your actual van rental, subject to status, is at rock-bottom levels are the lease-hire companies inflating the ancillary products to the main contract? Most companies will include basic third party and theft liability within the base rental price but additional insurance for van drivers who lease their commercial vehicle is usually extra.

It is commonplace, however, that other lawful conditions of van insurance are necessary to be taken out before you can pull of the lot that are not included. It is here that there is a query as to whether it is cheap van insurance or an extortionately inflated cover policy to make up for the fact that the rental price is so very low that van-rental drivers are being sold.

rental van insurance not as comprehensive as you may think

Some of the savings organisations may be making by hiring vans ad hoq are being negated by the expensive premiums for excess, personal accident, supplemental liability, and personal effects add-ons that van drivers, unless fully au fait with the conditions of insurance or lease agreement, may not even realise they are not covered for until an accident occurs, simply because they have neglected to take out these ancillaries due to price.

With so many large names remaining in the vehicle rental sector, 3,050 businesses in all according to an IBIS overview tracking the five-year trend for the sector, competition remains extremely fierce. The report batches together domestic cars and light commercial vehicles in the study and has looked at the impact of sales since the global economy started to go pear-shaped in 2008 and will bear fruition next year as the five year plot realises completion.

Their forecasts for large reductions in the early years (2008/09/10) slowing but still falling in the latter years (2011/12) looks bang on the money. As we reach the last fortnight of 2011, many of the larger rental organisations have started to sum up 2011 and, with much trepidation it has to be said, are making their predictions for 2012.

Highlights in the next article, here.

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