Every day vans are driving around the country making important deliveries, but what about the delivery drivers themselves? A new survey tells us more.
No names were taken when conducting the survey, which means the drivers could relax and open up about what really goes on when they deliver goods and packages to homes in the UK.
One driver told the survey that it often never occurs to customers who have just moved in to tell them where white goods such as cookers and washing machines are going in the house, expecting him to instantly know where to put such items.
“We’ll turn up and they’ve just moved in, with boxes everywhere, and they’re expecting us to navigate this huge oven down to the basement kitchen.”
Another driver, who will remain nameless, mentioned how a woman screamed and swore at him because an expensive brand name stove wouldn’t go around the bend of her very narrow stairs. Apparently, she just couldn’t comprehend how the stove could not be taken to the kitchen, and ended up blaming the delivery drivers.
Of course, a simple 2 minute job with a tape measure would have told her that a designer stove was not getting around the stairs. Not surprisingly the delivery driver had to take the stove away and the woman was refunded.
That same driver also told a funny story about how he once delivered a washing machine to a student house, only to be asked “so can we, like, use it now?” He had to explain that it needed to be plumbed in first.
What almost all delivery drivers agree on in the survey is they just can’t stand the guy who stands around like a gaffer ordering them about and giving instructions while trying to deliver white goods and other large items.
“Mind the walls” and “bend your knees, up a bit,” these people will say, but at the end of the day delivery drivers know their job and are better off left alone to do it after getting some simple instructions.
“I’m often tempted to drop their new fridge on their feet,” said one driver when asked about the home owners who try to order him about.
It’s not all doom and gloom though, with the majority of delivery drivers agreeing that many customers are very nice, and the best ones are those who offer a cup of tea.
If there is one thing that all delivery drivers like it’s a good cup of tea…and cheap van insurance as well.
Insuring your van is getting more expensive, but you can save money by using a comparison website.